1. Introduction
Welcome to Take Your Travel (“Take Your Travel”, “we”, “our”, or “us”).
Take Your Travel is a vacation package discovery and comparison platform that helps travellers explore and compare holiday packages offered by independent travel agencies. Our platform allows users to review available package information and submit enquiries to travel agencies for further communication.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it separately and appropriately.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
A Information You Provide
When you submit a travel enquiry, contact us, or use relevant website features, we may collect:
- Full name
- Mobile number
- Email address
- Travel destination and preferred travel dates
- Number of travellers and other trip preferences
- Budget and package preferences, where provided
- Any additional information you voluntarily include in an enquiry or message
B Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address and general device information
- Browser type and operating system
- Pages visited and interactions with our website
- Referral source and approximate usage information
- Cookies and similar technologies, where used
We use this information to operate, secure, analyse, and improve our website, subject to applicable law and your preferences.
3. How We Use Your Information
We may use your information to:
- Process your travel enquiry.
- Share relevant enquiry details with the travel agency or agencies to whom your enquiry is directed.
- Help you discover and compare vacation packages.
- Facilitate communication between you and a travel agency.
- Respond to your questions and provide customer support.
- Improve website functionality, user experience, and platform performance.
- Detect fraud, misuse, security incidents, and unauthorised activity.
- Comply with legal obligations and respond to lawful requests from authorised authorities.
- Send promotional communications where permitted and, where required, with your consent.
We will use personal information only for lawful and disclosed purposes, subject to applicable law.
4. Sharing Your Information With Travel Agencies
Take Your Travel operates as a platform for discovering, comparing, and enquiring about vacation packages offered by travel agencies.
When you submit an enquiry for a package, the personal information necessary to respond to that enquiry may be shared with the relevant travel agency. This may include your name, contact details, destination, travel dates, number of travellers, and other information you have provided.
The agency may contact you directly to discuss availability, pricing, itinerary details, booking arrangements, and other travel requirements.
Once the agency receives your information, it may process that information under its own privacy practices and applicable legal obligations. Please review the agency’s privacy information before providing any additional details directly to it.
5. Travel Agencies and Third-Party Services
Travel agencies listed on Take Your Travel are independent businesses. Take Your Travel does not itself provide the travel services described in their packages.
If you proceed with an agency, any additional information you provide directly to it, including identification documents, payment details, or booking information, may be collected and processed by that agency.
Our website may also use third-party service providers for hosting, website analytics, security, communications, or other technical functions. Such providers may process relevant information to perform services for us, subject to applicable law and appropriate safeguards.
We are not responsible for the independent privacy practices of third-party websites or agencies, although we may take reasonable steps to work with appropriate service providers.
6. Cookies and Analytics
We may use cookies or similar technologies to maintain website functionality, understand website usage, remember preferences, and improve performance.
Where required, we will obtain consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings.
Disabling certain cookies may affect some website features.
7. Data Security
We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
Access to personal information is restricted to authorised personnel and service providers who need it for legitimate purposes.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot promise that unauthorised access or security incidents will never occur.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, including processing enquiries, maintaining relevant records, resolving disputes, preventing misuse, and meeting legal obligations.
When information is no longer required, we will delete it or anonymise it, subject to applicable law and any legitimate requirement to retain records.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Request information about the personal data we process about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a privacy complaint or request assistance concerning your personal information.
To exercise an applicable right, contact us using the details in the Contact Us section below. We may need to verify your identity before processing a request.
Withdrawing consent does not affect processing lawfully carried out before withdrawal. It may also affect our ability to process an enquiry or provide certain website features.
10. Children’s Privacy
Our website is intended for people who can lawfully use the platform. If you are a parent or lawful guardian and believe a child’s personal information has been provided to us inappropriately, please contact us so that we can assess the matter and take appropriate action under applicable law.
11. Disclosure Required by Law
We may disclose relevant personal information when required or permitted by applicable law, court orders, lawful requests from authorised government agencies, or other valid legal processes.
Where legally permitted, we may also share relevant records with authorised investigators or competent authorities for the prevention, detection, or investigation of suspected fraud, unlawful activity, security incidents, or disputes.
We will seek to limit such disclosure to information reasonably relevant to the request or purpose, subject to applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business operations, legal obligations, or data-handling practices.
The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or seek consent before implementing relevant changes.
13. Contact Us
For privacy questions, requests, or complaints, contact:
We will review and respond to privacy-related requests in accordance with applicable law.