1. Introduction and Acceptance
Welcome to Take Your Travel (“Take Your Travel”, “we”, “our”, or “us”).
Take Your Travel operates an online platform that helps users discover, compare, and enquire about vacation packages offered by independent travel agencies.
These Terms and Conditions govern your access to and use of https://takeyourtravel.com, including its package listings, comparison features, enquiry forms, and related services.
By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.
2. Our Role as a Platform
Take Your Travel acts as a vacation package discovery, comparison, and enquiry platform.
Our role is to help users:
- Explore vacation packages listed by travel agencies.
- Compare available package information, prices, itineraries, and inclusions.
- Submit enquiries to relevant travel agencies.
- Obtain agency contact details or assistance with communication, where appropriate.
Take Your Travel is not the travel service provider. We do not ourselves operate tours, provide accommodation, arrange transportation, or deliver the travel services included in packages listed on the platform.
Travel agencies are independent third-party businesses responsible for the travel services they offer and provide.
3. Package Information and Accuracy
Package descriptions, prices, itineraries, photographs, inclusions, exclusions, availability, and other information may be provided by travel agencies or their authorised representatives.
We make reasonable efforts to present package information accurately. However, information may change or may contain errors, omissions, or outdated details.
Prices and availability may vary depending on travel dates, group size, seasonal demand, accommodation availability, transportation costs, weather, operational conditions, and other relevant factors.
The price displayed on the website is not necessarily a final quotation or a guaranteed booking price unless expressly confirmed in writing by the travel agency.
Users should obtain written confirmation from the agency regarding the final price, itinerary, inclusions, exclusions, accommodation, transportation, applicable taxes, and any additional charges before making payment.
4. Changes to Itineraries and Travel Arrangements
Travel agencies may need to propose changes to itineraries or arrangements due to weather, road closures, natural events, safety concerns, availability, government restrictions, or other operational circumstances.
Any proposed change to a user's confirmed travel arrangements, including a material change in itinerary or package inclusions, must be handled by the responsible travel agency in accordance with the booking terms, applicable law, and any consent or refund rights that may apply.
Take Your Travel does not independently determine or implement changes to a confirmed trip.
Users should clarify the agency’s change, cancellation, refund, and alternative-arrangement policies before booking.
5. Independent Travel Agencies
Travel agencies listed on our platform operate independently of Take Your Travel.
Each agency is responsible for the accuracy of the information it supplies, its quotations, booking confirmations, collection of payments, customer support, and fulfilment of the travel services it agrees to provide.
Before confirming a booking, users should verify the agency’s identity and contact details and obtain written confirmation of all material booking terms.
Where available, Take Your Travel may provide agency contact details or other information to help users communicate with the agency.
A listing on our platform should not be understood as an unconditional guarantee of an agency’s performance, financial position, availability, or suitability for every traveller.
6. Bookings and Payments
Unless expressly stated otherwise on the website, Take Your Travel provides package discovery, comparison, and enquiry functionality rather than direct booking or payment processing.
After submitting an enquiry, the user may be contacted by the relevant travel agency to discuss the package and complete any booking arrangements.
Any booking agreement, advance payment, balance payment, cancellation charge, refund, or other financial transaction is handled between the user and the travel agency or other relevant service provider, unless the website expressly states otherwise.
Users should make payments only after verifying the recipient and obtaining written booking confirmation and applicable terms.
Take Your Travel does not promise that submitting an enquiry will result in package availability, a particular price, or a confirmed booking.
7. Cancellations, Refunds, and Complaints About Travel Services
Cancellation, rescheduling, refund, and travel-service complaints must ordinarily be raised with the travel agency responsible for the booking.
The agency’s applicable booking terms and legal obligations will govern the handling of such requests.
Take Your Travel may assist by sharing relevant contact details, helping users communicate with the agency, or forwarding a complaint where appropriate.
Such assistance does not guarantee a refund, resolution, replacement package, or compensation.
Nothing in these Terms removes any consumer right or remedy that cannot lawfully be excluded.
8. Travel Disruptions and Emergencies
Travel may be affected by weather, landslides, road closures, transport disruptions, government restrictions, health and safety issues, or other unforeseen circumstances.
The responsible travel agency must handle the travel arrangements and obligations it has accepted under the booking and applicable law.
Users should contact their travel agency directly for urgent assistance during a trip and contact local emergency services when necessary.
Take Your Travel may provide reasonable assistance with communication or relevant agency details, where feasible, but it does not operate the trip or provide on-ground emergency services.
9. User Responsibilities
By using the platform, you agree to:
- Provide accurate and up-to-date information in enquiry forms.
- Submit enquiries for genuine travel-related purposes.
- Review package details and booking conditions carefully.
- Verify the final quotation and arrangements directly with the travel agency.
- Avoid fraudulent, misleading, abusive, unlawful, or unauthorised use of the website.
- Avoid submitting information belonging to another person without appropriate authority.
- Respect applicable laws and the rights of other users and third parties.
We may restrict access or take appropriate action where we reasonably believe that a user has misused the platform or violated these Terms, subject to applicable law.
10. Personal Information
Personal information submitted through enquiry forms is handled in accordance with our Privacy Policy.
To facilitate an enquiry, Take Your Travel may share relevant information with the travel agency to whom the enquiry is directed.
Please review our Privacy Policy to understand how information is collected, used, retained, and shared.
11. Platform Availability and Changes
We aim to keep the website available and functional but do not guarantee uninterrupted or error-free access.
We may modify, suspend, or discontinue website features, package listings, or other parts of the platform for maintenance, security, operational, or business reasons, subject to applicable law.
We may also remove or restrict a listing where reasonably necessary, including where information appears inaccurate, a listing is unavailable, or a legal or safety concern arises.
12. Intellectual Property
Unless otherwise stated, the website’s design, branding, text, graphics, software, and original content are owned by or licensed to Take Your Travel and are protected by applicable intellectual property laws.
Package photographs, logos, descriptions, and other materials supplied by travel agencies or other third parties may belong to those respective owners.
You may not copy, reproduce, distribute, commercially exploit, or modify protected material without appropriate permission, except where permitted by law.
13. Third-Party Links and Services
Our website may contain links to third-party websites or services.
Such websites are operated independently, and Take Your Travel does not control their content, security, policies, or practices.
Users should review the applicable terms and privacy policies before interacting with third-party websites or providing information directly to them.
14. Limitation of Responsibility
To the extent permitted by applicable law, Take Your Travel is not responsible for the independent performance or non-performance of travel services supplied by third-party agencies, including travel arrangements, accommodation, transportation, itinerary execution, cancellations, refunds, or on-trip incidents.
We do not guarantee that every package listing will remain available or that an agency will accept an enquiry or offer the displayed price.
However, nothing in these Terms excludes or limits any liability, statutory duty, consumer remedy, or other responsibility that cannot legally be excluded or limited. These Terms do not excuse Take Your Travel from its own obligations under applicable law, including obligations relating to its own representations, platform operations, personal data, or conduct.
15. Indemnity
To the extent permitted by applicable law, users may be responsible for losses or claims arising directly from their unlawful use of the platform, fraud, intentional misuse, or material violation of these Terms.
This clause does not require users to indemnify Take Your Travel for losses caused by Take Your Travel’s own unlawful conduct, negligence where liability cannot lawfully be excluded, or breach of its legal obligations.
16. Grievances and Dispute Resolution
If you have a concern about the website, an enquiry, or a platform-related issue, please contact us using the details below.
We will review complaints and respond in accordance with applicable law.
Disputes concerning the actual delivery of travel services should also be raised with the relevant travel agency. Take Your Travel may assist with communication where appropriate.
These Terms are governed by the laws of India. Any dispute shall be handled by the competent courts or authorities in accordance with applicable law, including applicable consumer protection provisions.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business operations, or legal obligations.
The latest version will be published on this page with an updated “Last Updated” date. Where required by law, we will provide notice of material changes or obtain any necessary consent.
18. Contact Details
Please use the contact details below for questions relating to these Terms or your use of the platform: